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FSS Acquires Ritedose 503B Outsourcing Facility

Fagron acquires Ritedose 503B outsourcing business

WICHITA, Kansas, Thursday, August 1: Fagron Sterile Services US (FSS) has completed the acquisition of the 503B outsourcing business of The Ritedose Corporation, welcoming new customers to a reliable supply of high quality sterile medications produced through cGMP compliant operations (21 CFR 210 & 211).

We believe this combination will provide legacy Ritedose customers with a broader offering of high-quality products while continuing to deliver the high level of customer service you have come to expect.

As part of a global company, FSS 503B outsourcing facilities are vertically integrated with the world’s leading pharmaceutical compounding company (Fagron). As a result, FSS has the infrastructure and resources to deliver a reliable supply of high-quality sterile medications to thousands of patient-focused healthcare facilities, supporting millions of procedures across the US each year.
Trusted Quality. Reliable Supply.

FSS welcomes Ritedose customers and is excited to continue to expand its support for the US healthcare supply chain. We are committed to delivering outstanding service as we complete the integration of our businesses.

I am also excited to welcome Ritedose’s experienced and well-respected commercial team, which will further enhance communication and transparency with new and existing customers of FSS.

We look forward to the opportunity to serve your 503B outsourcing needs.
Ray Dixon, SVP Commercial Ops at Fagron Sterile Services US
Ray Dixon
SVP, Commercial Ops, FSS US

Frequently asked questions

Ritedose Acquisition
Was Ritedose acquired by Fagron Sterile Services US?

Yes, on Wednesday, July 31, 2024, the 503B outsourcing business of Ritedose was acquired by Fagron Sterile Services US (FSS) and will operate under the FSS name moving forward.

Ritedose Acquisition
How do I reach someone for more information?

Please email customercare@fagronsterile.com or call (877) 405-8066.

Ritedose Acquisition
Who is my Sales Representative?

Until further notice please continue to work with your legacy sales representative.

Ritedose Acquisition
Where can I place an order for Ritedose products?

Currently all of your Ritedose products should be ordered from Ritedose.com. There will be a transition period of products ordered from the Ritedose.com ordering site to the shop.fagronsterile.com. We will keep you updated as products transition to the FagronSterile.com ordering site.

Ritedose Acquisition
When can I order?

You can continue to order your Ritedose products immediately at Ritedose.com

Ritedose Acquisition
Can I purchase other FSS products?

Yes! Once you have an active Fagron Sterile Services US account, you can purchase any of our sterile medications. Please download our product catalog here or ask your dedicated Account Manager for the latest FSS product catalog. If you already have an account with FSS, conveniently order online 24/7 or call Customer Care on (877) 405-8066. If you do not have an FSS account, you will need to set one up.

Ritedose Acquisition
Do I have an active account with FSS?

Please call (877) 405-8066 to check with a helpful FSS Customer Care representative today.

Ritedose Acquisition
How do I setup an account with FSS?

From this page, download, complete, and email the New Account Set Up Form, Credit Application Form, Attestation Form, and submit copies of each facility’s state and DEA licenses to your dedicated Sales representative. This license and shipping addresses must match.

Ritedose Acquisition
What can I order?

Please contact your legacy sales representative for the time being.

Shipping
What is the typical turnaround time for products in stock from order to delivery?

We typically ship the second day service.

Delivery: Time is dependent on the method of delivery chosen.

Note: Refrigerated products will only ship Monday through Wednesday, unless overnight shipping is requested on Thursday (for an additional charge).

Ritedose Acquisition
Will my account information change?

No, you will continue to order your Ritedose products at Ritedose.com using your current account number and login information.

Ritedose Acquisition
Who is Fagron Sterile Services US (FSS)?

FSS elevates 503B outsourcing to operational quality standards more akin to pharmaceutical manufacturing. As part of the world’s leading pharmaceutical compounding company (Fagron), FSS is the only globally integrated 503B and has the infrastructure and resources to deliver a reliable supply of high-quality sterile medications with cGMP compliant operations (21 CFR parts 210 & 211) to thousands of patient-focused healthcare facilities, supporting millions of procedures across the US each year.

Compounding
How much experience do you have compounding sterile products?

Fagron has been leading the compounding industry on a global scale for over 30 years. Fagron Sterile Services US has been compounding sterile products across three decades.

Company
Do you meet or exceed United States Pharmacopoeia recommendations for sterile product compounding?

Fagron Sterile Services US meets or exceeds USP <797> requirements and are continually improving procedures. Our plants are also inspected semi-annually against 21CFR 210 & 211.

Compounding
Do you have a quality assurance/quality control program in place for final testing of your sterile products and validation of your processes? 

Fagron Sterile Services US uses both internal and outside, independent verification for all compounded products. Our policies and procedures ensure that each product is compounded consistently, every time.

Compounding
Do you use approved grades of pharmaceutical powders when compounding sterile products?

All Fagron Sterile Services US products are compounded from API obtained from FDA registered manufacturers.

Company
Do you have the proper equipment for compounding sterile products?

Fagron Sterile Services US (FSS) uses the most current technology and reliable equipment for sterile product compounding. FSS regularly certifies its sterile compounding equipment with third-party validation and adheres to a comprehensive set of Standard Operating Procedures covering process, equipment, personnel, environment, and validation.

Shipping
Do you use FDA approved devices for final packaging of sterile products?

Fagron Sterile Services US utilizes only FDA approved equipment, containers, and closure devices in the processing and packaging of all compounded sterile preparations.

Education
Have you had specific training in sterile 503B compounding? 

The staff at Fagron Sterile Services US (FSS) have been thoroughly trained in sterile product compounding. All FSS' compounding training is from accredited programs and no operator is allowed to perform sterile compounding activities until they have demonstrated competency for their job requirements and completed the appropriate training.

Shipping
How do you protect product integrity during shipping?

All products are shipped via trusted delivery services and expedited overnight shipping can be arranged upon customer request. If temperature control is required or if other requirements for shipment exist, Fagron Sterile Services US ensures only validated packaging solutions are used to ensure a safe, stable CSP is delivered to your door.

Shipping
Will my package stay cold enough?

All products are shipped via trusted delivery services with validated shipping processes to ensure the integrity of each preparation you require.

Company
Do you have at least three references that may be contacted to testify to the quality of your products?

Fagron Sterile Services US has many references and would be pleased to provide them upon request.

New account setup

Not an existing FSS customer? You will need to set up a new account.

Please download and email completed account setup forms (below) to your dedicated Account Representative. To process your request, please be sure to include copies of your State and DEA license for each of your facilities. The address on the license(s) should match the address product will ship to.

Questions? We can help! Call  877-405-8066.